Frequently Asked Questions

  • Posting educational problems - post your educational problem related to your homework or your work on a specific thesis and wait for the best offer to its solution, from the comfort of your home.
  • Private lessons in a virtual classroom - take advantage of our cutting-edge technology that provides unique tools to help you overcome the deficiencies in education. With the help of our virtual classroom, you can learn with the help of a professor online. Schedule private classes in mathematics, physics, chemistry, English, etc.
  • Time Saving - You shorten the time you need to travel to your private lesson.
  • Money Saving - Transportation costs are eliminated.
  • Comfort - Private lessons from the comfort of your own home. You can be physically and mentally relaxed during the online session.
  • Quality - our internal tutor selection and review system give you transparency of the quality of the tutors. Each tutor can have a rating of 1 to 5 stars that represent the real picture of his/her success in giving quality private lessons.
  • Schedule - Choose a tutor and hold an online lesson at the time that suits you. Our platform operates 24/7.
  • Reliability - The tutor doesn't receive your payment until the private lesson is successfully completed.
Registration is free. Each tutor with a profile on our platform has a different price for the given service. Some are more expensive, and some are cheaper.
To use the services of our virtual classroom, you only need to install the screen sharing extension.
You can access our platform through Google Chrome, Opera, and Mozilla Firefox if using a desktop computer or a laptop. If you are using a tablet, you can access the platform only though Chrome and Mozilla Firefox. At the moment, our virtual classroom is only compatible with Google Chrome. The online class can be held only if you have Google Chrome as your browser.
You need to have a high-speed internet in order to use the virtual classroom. Your computer should meet the following requirements:
  • CPU - Dual core to 2.2Ghz
  • Memory (RAM) - 4GB
  • Internet - minimum Download 1024 Kbps and Upload 512 Kbps dedicated to the class. This means that at the time of lesson, it is desirable to exclude other applications that use Upload/Download. ( check )
  • Microphone
For a better quality of the online lesson, it is desirable that you have a camera, but not necessarily.
In order to be able to use our services you need to accept our terms of use and to register a free account. Registration takes only a few minutes and will allow you full access to our platform.
If you do not remember your password, click on the link forgotten password which is located below the login button. You will receive further instructions on your e-mail, directly to your registered e-mail address. Check your email, and click on the link to change the password.
  • Make a FREE Profile.
  • Find a Tutor using the given filters.
  • Check your chosen tutor’s schedule and pricing before sending a message in which you will state your interest in booking a one-on-one lesson and in which you will decide on the date, time, and the conditions of the lesson.
  • Once you have agreed on the details of the individual lesson, the tutor will send you an invitation for that lesson.
  • Accept and pay for the offer before the approval time expires and enter our virtual classroom where the tutor will be waiting for you. If your invitation to enter the classroom expires, the invitation will be deleted, and you should repeat the scheduling process.
  • Once the lesson is completed, you will automatically be redirected to a page where you can review the details of that lesson and leave a review for the tutor.
Communication is done entirely through our internal messaging system . To be able to use it, you need to be registered and logged on to our platform.
  • If you have not yet registered fill out a form with a detailed explanation of your problem and for how long you want it to be published on the platform.
  • To be able to post the problem, you will have to sign up on the platform beforehand.
  • After registering, the problem will be reported to the relevant tutors.
  • If you have already registered, sign in and post the problem through your account. The problem will then be automatically sent to the relevant tutors.
  • Before the expiration of the time set by you, you should receive several offers from tutors, with a price and time for which they can solve the given problem.
  • You choose and pay the most favorable bid. The next step is to wait for a solution to your problem for the time specified in the offer.
  • If the time you have set in your offer expires, you have the right to challenge the offer. The dispute will automatically be resolved in your favor, and the paid money will be reimbursed to you.
  • If the solution that you have received is satisfactory, you should approve it. If the solution is not of high quality, you have the right to disapprove it and ask for a new one by sending a message to the tutor..
  • If you approve the solution, the problem is solved. You can assess the solution provided by that tutor..
  • If you disapprove the solution, the TeachHoot administration will intervene to resolve the dispute. This may take a while. Therefore, we advise you to try to resolve it internally with the tutor. If the dispute is settled in your favor, the paid money will be reimbursed to you.
  • Payment is made with a credit or debit card (Visa, Mastercard) via the electronic collection system, hosted by HALKBANK-SKOPJE.
  • The method of payment is explained in the video for how to schedule an online private lesson Please jump to 2:15 and watch it for 15 seconds.